Eagle River, AK

Mon-Fri, By Appointment

greg.geddes@roninrifleworks.com
Office: (907) 351-8799

Fax: (907) 373-0884

Wasilla,  AK,

Tuesday-Friday, By Appointment

Office: (907) 250-6605

Fax: (907) 373-0884

© 2017- 2018 by Ronin Rifleworks LLC dba Alaska Suppressor Company

TERMS & CONDITIONS

 

 

OVERVIEW

 

RONINRIFLEWORKS.COM and Alaska Suppressor Company are solely owned and operated by Ronin Rifleworks LLC. Throughout the site, the terms "The Company", “us”, “I”, “we”, “our”, and “my” refers to Ronin Rifleworks, LLC dba Alaska Suppressor Company as it relates to the ownership and operation of roninrifleworks.com and Company owned domains.  The Company offers this website, including all information, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“terms of service”, “terms”, "terms of use"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms of service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these terms of service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms of service are considered an offer, acceptance is expressly limited to these terms of service.

Any new features or products which are added to the store shall also be subject to the terms of service. You can review the most current version of the terms of service at any time on this page. We reserve the right to update, change or replace any part of these terms of service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

 

GENERAL CONDITIONS

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence; are of legal age to purchase firearms/silencers/accessories; and these products are legal in your jurisdiction.


You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

 

FIREARM / SILENCER / AMMO / GEAR SALES


All firearms, receivers, suppressors/silencers, equipment/gear, and restricted law enforcement items are sold and shipped in accordance with applicable federal, state and local laws.  Please check your jurisdiction’s regulations before ordering any items that may be restricted or prohibited in your area.

All new firearms are shipped/sold in the original manufacturer's box, with magazine(s), accessories and warranty (if applicable). Any and all firearms requiring warranty work must be returned to the manufacturer according to the manufacturer’s warranty return instructions/conditions by the customer.

 

The Company will indicate a firearm is in “used” condition in the product description and will relay a brief description of its condition in good faith as communicated to us by the wholesaler/distributor/seller.  The Company will not inspect firearms or warrant their safety/function.  All sales on used products are final.  All machine guns are considered used unless otherwise noted.

 

You must be 18 years old or older to purchase rifle or shotgun ammunition.  You must be 21 years or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.  All ammunition sales are final and not subject to return.
 

 

IN-STORE VS. IN-STOCK INVENTORY

 

We maintain an "in-store" inventory of select firearms/accessories available for immediate purchase or transfer from our two retail locations in Alaska.  In-store items will be labeled as such in the product description.

 

We also maintain "in-stock" listings of firearms available to us as licensed dealers for various manufacturers and distributors. In-stock (in-warehouse) firearms/products allow us to provide you with a greater variety of firearms and accessories, often at better prices than local retailers.  In-stock items will be labeled as such in the product description.  Please note: in-stock products must be shipped to us prior to customer pick-up/transfer—this means we will have the item in hand about 2-5 business days following the order.  

 

We do our best to ensure all in-stock items are currently available at our warehouse when listed on our website for purchase.  However, all items on this website are subject to change without notice. This includes item availability and pricing.  Our online inventory changes daily, and on occasion an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that all information or your experience on our site will be error-free, but we will do our best. We reserve the right to cancel any order including those orders involving listing, description, or pricing errors.  In the event an order is cancelled we will halt the order and/or issue a full refund.  If the order is mistakenly shipped, we may advise the customer return the item in an unopened condition and we will issue a full refund.
 

Please call or email with specific questions or inquiries and we will do our best to assist you.

 

 

CUSTOMER SERVICE

 

If you encounter any problems with your order or the checkout process, or if you have any questions, please email us at steve.geddes@roninrifleworks.com or greg.geddes@roninrifleworks.com.
 

REFUND POLICY

 

GEAR, ACCESSORIES, & AMMUNITION RETURNS

We offer an easy 30-day money back guarantee.  If you don't like the item for whatever reason we will take it back, with the following reasonable restrictions.

 

We accept exchanges and returns for 30 days on most clothing, gear, and accessory items from the original purchase date for non-defective items (i.e. size or color exchanges).

 

Items must be unused and unworn with the original undamaged product packaging.  Items not returned with undamaged original packaging or in resalable condition may not be accepted and/or may be charged up to a 15% restocking charge.

 

Gun parts (does not include serialized receivers) can only be returned if they are unused and in resalable condition. If the gun part, gear item, or accessory is defective (i.e. does not function) we will accept it within 30-days following the sale date only.

 

All ammunition sales are final and will not be accepted for returns.

FIREARM RETURNS

When you purchase a firearm/receiver we assign the serial number of that firearm to that sale and begin the paperwork necessary to transfer it to you. Any cancellations, exchanges or returns before you take possession of the firearm are subject to a 15% restocking fee to cover our labor/time/materials. 

 

After you take possession of the firearm, no returns will be accepted, unless there is a mechanical or manufacturing defect.  If the firearm is defective, i.e., does not function, we will accept it within 30 days following the sale date only. Accuracy issues are not included or considered defective for the purposes of a return.  Returns will not be accepted due to normal wear of any parts, including metal, wood, plastic, rubber and other materials surface finish.  The Company reserves the right to inspect any product before accepting a return.

 

There are no exceptions to the firearms return policy.

"ATF" / NICS DISAPPROVALS

You will be refunded 100% of the purchase price if NICS (background check) and/or the Bureau of Alcohol, Tobacco, Firearms, and Explosives denies your transfer. 

NFA / SUPPRESSOR / SILENCER ORDER CANCELLATIONS & REFUNDS

All NFA items and silencer/suppressor sales require BATF approval. It is generally a painless process, but "ATF" approvals may take up to 6 months or longer.  For this reason, the customer should be sure of their item's specifications and committed to the purchase and waiting period at the time of purchase.  Orders cannot be cancelled once transfer paperwork (Form 3, 4, 5) has been submitted to BATF.

 

The customer may cancel their NFA/silencer/suppressor order within the first 30 days following the purchase, providing:

 

- the item was a non-clearance/non-sale item;

- no BATF (ATF) paperwork has been submitted for the item;

- the customer is not participating in a payment plan; and

- the customer pays a 15% restocking fee of the price of the item. 

 

The restocking fee is necessary to account for any labor/time/materials spent initiating and cancelling the sale of your item. 

 

NFA GUN TRUST ASSISTANCE REFUNDS

NFA Gun Trust Assistance is provided free with a qualifying purchase, but requires a $200 fee if the qualifying purchase/order is canceled.  This is to account for the labor/time/materials spent preparing your paperwork and gun trust.

 

For example, providing the above conditions are met, if a customer chooses to request a refund for a suppressor purchased without a payment plan and with NFA Gun Trust Services, the customer will receive a refund for the purchase price of the suppressor less the 15% restocking fee and a $200 fee for the cancelled NFA Gun Trust Services.

 

Any orders or items beyond 30 days from the date of purchase are ineligible for return or refund.  

 

SHIPPING INFORMATION

 

Unless your product is “in-store”, your “in-stock” (in-warehouse) item must be shipped to us prior to pickup/transfer. Shipping times of in-stock items to the store may vary greatly, but we usually will have your item in less than 5 business days.  Once it arrives we will contact you by email or phone to schedule a pickup or we will reship it to you the following business day.


All orders are shipped promptly from our warehouse or in-store inventory using UPS, FedEx, or USPS. Tracking numbers are provided when provided by the shipping company.
 

FFL REQUIRED FOR SHIPMENT OF FIREARMS

Firearms are shipped to your designated FFL if you cannot pick up your firearm from either our Eagle River or Wasilla location. If you do not have a dealer in mind we can help you find one in your area. If you do have a dealer selected, you must note which FFL will be receiving this item in the comment box during checkout. Failure to do so could delay your order processing and shipping.  If your FFL is not already on file, have them fax a signed copy of their license to (907) 373-0884 and include your name and order number on the cover sheet.

 

STANDARD SHIPPING METHOD

We ship all domestic orders via UPS (United Parcel Service) or USPS (United State Postal Service).  If you wish to request special shipping methods, please contact us.

 

 

SHIPPING FAQ

 

How much does shipping cost for U.S. orders?

 

Shipping and handling charges vary and are calculated during check out based on your delivery address, shipping method, and items purchased.  Some purchases may require a revised shipping quote following your check-out; if this applies to your order, you will be contacted prior to shipment.

 

I live in the U.S. When will my order arrive?

 

We ship all domestic orders via UPS or USPS. Shipping time depends on the method you've selected. We process most in-store orders within 48-72 hours after receipt, Monday through Friday. We do not ship on weekends.

 

NOTE: Our in-store products are shipped from Alaska. If you are in a rush, we recommend choosing 3 Day Select, or 2nd Day Air, instead of Ground.

 

 

WARRANTIES

 

All warranty service for all firearms, including firearms in “used", “military surplus”, "as-is", and or “new” condition(s), must be sought through the firearm's manufacturer by the customer. We do not process warranty returns or repair firearms for customers.  Some products may have a lifetime replacement warranty, but it depends on our supplier.  Please see the product description for specific warranty information, if available.

 

 

INDEMNIFICATION

 

Ronin Rifleworks LLC dba Alaska Suppressor Company assumes no responsibility for product malfunction, physical injury, death, or property damage resulting in whole or in part from criminal, negligent, or unreasonable use of the product, improper or careless handling, unauthorized modifications, use of defective, improper, or hand-loaded ammunition, customer abuse or neglect of the product, or other factors beyond the Company’s control.

 

It is your responsibility to make sure any parts you buy are made for the firearm, are installed correctly, and that neither the replacements nor the originals are altered or changed. Improperly assembled or assembly with incompatible or modified parts, can result in a damaged firearm, serious injury or death to you and others as well as property damage. Always have a qualified gunsmith work on your firearm.  Ronin Rifleworks does not provide gunsmithing services.

 

If you believe your firearm is subject to repair of replacement for defect under warranty, please contact your firearm manufacturer.

 

You agree to indemnify, defend and hold harmless Ronin Rifleworks, LLC dba Alaska Suppressor Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by you or any third-party due to or arising from your use of the Company’s products/services, breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

 

PRIVACY POLICY

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


Email/Newsletter marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

 

SECTION 2 – CONSENT 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


If after you opt-in, you change your mind, you may be withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at steve.geddes@roninrifleworks.com.

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

 

SECTION 4 – PAYMENTS

We collect payments through multiple channels via the Wix platform including Paypal and major credit cards.  We do not store any of your payment information.

SECTION 5 – THIRD-PARTY SERVICES, LINKS, & ANALYTICS

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions and how they subsequently use that information.


For these providers (Wix, Paypal, Moolah Authorize.net), we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.


Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

 

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


If you provide us with your credit card information, the information is encrypted via the Wix platform.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements and implement generally accepted industry security standards.

 

SECTION 7 – COOKIES

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work.

 

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

 

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

 

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and are of legal age to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer Steve Geddes at steve.geddes@roninrifleworks.com.

  

 

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


 

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.


These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.


If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.


These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).


Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Alaska.

 

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at steve.geddes@roninrifleworks.com.

 

COPYRIGHT NOTICE


Ronin Rifleworks LLC retains copyright over its original and derivative content, as applicable, to the fullest extent of the law.  The Company reserves the right, in its discretion, to remove any content if it believes that it may infringe the copyright of any third party.